It’s hard to wait. If we’re not connected when and where we think we ought to be, then we become selfishly impatient. We’ve come by it honestly through worldwide merchandisers as they ply their trade to the masses. Overnight deliveries are becoming the standard and consistent same day delivery is just around the corner. Anywhere a line forms, the potential for annoyance and irritation exists. We are taught that we shouldn’t have to wait, that squeaky wheels get the grease, and that if we must step on a few toes occasionally, that’s OK too.

Well, it’s really not. It’s un...